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Using Quality Benchmarks for Assessing and Developing Undergraduate Programs

Suzanne C. Baker, Dana S. Dunn, Jane S. Halonen, et al.

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John Wiley & Sons img Link Publisher

Geisteswissenschaften, Kunst, Musik / Bildungswesen

Beschreibung

Using Quality Benchmarks for Assessing and Developing Undergraduate Programs Using Quality Benchmarks for Assessing and Developing Undergraduate Programs introduces selected performance criteria--benchmarks--to assist undergraduate programs in defining their educational goals and documenting their effectiveness. The book explores the attributes of undergraduate programs by focusing on educationally related activities in eight domains: program climate; assessment, accountability, and accreditation issues; student learning outcomes; student development; curriculum; faculty characteristics; program resources; and administrative support. Further, it conceptualizes a continuum of performance for each attribute in each of the domains to characterize underdeveloped, developing, effective, and distinguished achievement for undergraduate programs. The goal of the book is to encourage individual departments at various types of institutions to evaluate what they currently do well while identifying areas for refinement or future growth. When benchmarks reveal that a program is underdeveloped, faculty and administrators can plan for how they can best direct subsequent efforts and resources to improve a program's performance and ability to serve students. Emphasizing formative assessment over summative or punitive evaluation, the benchmarks in this book are designed to improve program quality, encourage more effective program reviews, and help optimally functioning programs compete more successfully for resources. Using performance benchmarks to identify areas of program strength can, in turn, be used to recruit and retain students, seek funding via grants or alumni support, and enhance the perceived rating of an institution.

Rezensionen

--George D. Kuh, Chancellor's Professor and director, Indiana University Center for Postsecondary Research
"This welcome volume provides discipline-friendly, carefully crafted frameworks for focusing faculty and staff on the dimensions that matter to student learning and institutional effectiveness."
--Pat Hutchings, former vice president, The Carnegie Foundation for the Advancement of Teaching
"A welcome contrast to narrow, mechanical views of assessment, this volume provides a comprehensive model for academic program improvement. Readers will find a powerful framework, flexible tools, and a human touch that brings the whole process to life."
--Timothy Riordan, associate provost, Alverno College
"Comprehensive in its scope, detailed in its research and analysis, practical in its examples and recommendations, this book provides a refreshingly developmental approach to program assessment and improvement."
--Marv Noltze, information manager at the University of Wisconsin Oshkosh, a partner institution in the AAC&U Quality Collaboratives initiative, in eAIR Resource Reviews
"This is a holistic reference that can guide academic leaders in program improvement in an organic fashion.... It provides a sound template with specific exemplars for examining undergraduate programs along many dimensions. It will prompt readers to gauge their programs based on the benchmarks and to consider other sources of evidence and activities to document and refine outcomes. This is a resource readers will refer to for a range of purposes, including institutional and program accreditation, internal studies, and other assessment endeavors."
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Hochschule, Bildungswesen, Education, Hochschulen / Qualitätskontrolle, Evaluierung, Assessment, Evaluation & Research (Higher Education)