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The Secrets of Facilitation

The S.M.A.R.T. Guide to Getting Results With Groups

Michael Wilkinson

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John Wiley & Sons img Link Publisher

Sozialwissenschaften, Recht, Wirtschaft / Betriebswirtschaft

Beschreibung

The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.

Rezensionen

--Jim Canfield, chief learning officer, TEC International
"One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In The Secrets of Facilitation, beginning and experienced facilitators alike, will find tools to take their results to the next level."
--Kerri McBride, past chair, International Association of Facilitators
"This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade."
--Len Roberts, CEO, RadioShack
"In my career, I've seen many, many facilitators. Michael Wilkinson is the best. 'The Secrets' explain why."
-Peter Scott, executive general manager, MLC - National Australia Bank
"We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works."
--Ann Herrmann-Nehdi, CEO, Herrmann International, Hermann Brain Dominance Indicator
"At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!"
--Brian A. Gallagher, president and CEO, United Way of America
"Michael Wilkinson is hands down the most talented and effective facilitator with whom I have ever worked or seen. He combines his proven facilitation techniques and approaches with a keen strategic and business sense to consistently produce performance-based results."
--Beverly Hall, superintendent, Atlanta Public Schools
"As the superintendent of a school district in the middle of an intensive organizational reform, I know the importance of facilitative leadership. Anyone who is considering organizational change will welcome this precise, concise, and lucid guide."
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Schlagwörter

Ratgeber Wirtschaft, Conflict Resolution & Mediation (Workplace Settings), Business & Management, Konfliktbewältigung am Arbeitsplatz, Wirtschaft u. Management, Business Self-Help