'I Never Asked You to Call' ... a Training Handbook for Social Carers Who Work With Reluctant Service Users

Kindred Margaret Kindred

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Beschreibung

This book hopes to:- help busy practitioners understand the current social care climate, and how they can best use such understanding in their work with involuntary service users- raise the profile of involuntary clients, who are sometimes disliked, and often misunderstood- counteract the demoralisation of workers caused by overwork, constant criticism, and stress- offer a diy training course, which includes information, implications for practice, and substantial exercises to 'ground' the theory- highlight the positive threads interwoven in the current scene

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Difficult Behaviour In the Workplace -Behaviour Not People! Fifteen Exercises for Dealing With It

Kindred Margaret Kindred

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