Difficult Behaviour In the Workplace -Behaviour Not People! Fifteen Exercises for Dealing With It

Kindred Margaret Kindred

Lulu.com 

Beschreibung

Teams and workplace groups are mini-societies in themselves, subject to everything which surrounds them, sometimes 'infecting' them like a contagious disease:-racism-sexism-prejudice towards disabled people -ageism-homophobiaThere s also potential for powerful conflicts surrounding leadership:-rivalry-jealousy-competing with each other in an unhelpful wayThe goal is to utilise the strengths of the team's participants and negate their weaknesses in the best way possible. It is best to concentrate on problem behaviour, not problem people. The keynote is awareness - change can follow from this.

Weitere Titel von diesem Autor

'I Never Asked You to Call' ... a Training Handbook for Social Carers Who Work With Reluctant Service Users

Kindred Margaret Kindred

7,48 €

Kundenbewertungen