Building Quality Management Systems

Vikas Kumar, Jose Arturo (Derby Business School, The University of Derby, Kedleston Road Campus, Derby UK) Garza-Reyes, Luis Rocha-Lona, et al.

Taylor and Francis 

Sozialwissenschaften, Recht, Wirtschaft / Wirtschaft

Beschreibung

Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Righ

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