Leseprobe
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Sales Objections
David Jackson
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Links auf reinlesen.de sind sogenannte Affiliate-Links. Wenn du auf so einen Affiliate-Link klickst und über diesen Link einkaufst, bekommt reinlesen.de von dem betreffenden Online-Shop oder Anbieter eine Provision. Für dich verändert sich der Preis nicht.
Beschreibung
Do you want to learn how to handle customer objections positively and confidently? Do you need help in picking the right words and phrases to persuade people and close more sales?Ever found yourself looking at your customer and you had nothing to say? Most salespeople face these and many other challenges daily. A fact I learnt many years ago was that, if they didn't object, they didn't buy! "e;All sales start with the word NO"e;, says Jeffrey Gitomer in his wonderful book "e;The Sales Bible"e;. When an objection comes, this is where you either 'turn on' or 'give up' the opportunity being offered to you. To be successful in this most exciting industry of sales and customer service, we all must learn how to turn a NO into a YESin a non-confrontational way. When we do this confidently and often, a sale can be made. 'Sales Objections: From Obstacles to Opportunities' is dedicated to those millions who are in the people business and who fear the word NO, and don't understand that when a customer tells you NO, what they are really saying is "e;not yet"e; or KNOW tell me more, I need more information in order to make a valued decision. Professional salespeople don't take NO for an answer. They challenge the validity of it and do their best to put reason into why the NO should be changed to a YES in a non-confrontational manner. 'Sales Objections: From Obstacles to Opportunities' will deliver to you many time-tested and proven techniques and tactics designed to increase your confidence and competence in this skill of managing customer concerns successfully.
