De-Escalating Violence in Healthcare
S. E. McKnight
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Naturwissenschaften, Medizin, Informatik, Technik / Medizin
Beschreibung
Violent incidents are more than four times as likely to occur in healthcare settings than in other professional workplaces, taking a toll on healthcare workers and spurring providers and policymakers to solve the increasing impact of violence. The most beneficial method of preventing healthcare violence is de-escalation—using therapeutic communication and interventions to defuse emotional tension. In De-Escalating Violence in Healthcare, author S. E. McKnight provides tools and techniques to help nurses and other healthcare professionals manage aggressive behavior and foster a safer workplace. Readers will learn to: • Understand the variables, risk factors, and triggers of aggression and violence • Assess mental health status and practice conflict resolution and crisis intervention • Identify and manage difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, anxiety, and other conditions • Foster a caring and healing environment to reduce violence • Build a healthcare violence prevention program