Inspectors and Enforcement at the Front Line of Government
Steven Van de Walle (Hrsg.), Nadine Raaphorst (Hrsg.)
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Springer International Publishing
Sozialwissenschaften, Recht, Wirtschaft / Politik und Wirtschaft
Beschreibung
This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial role in enforcing rules and standards. The role of inspectors has changed. Their task is no longer to merely inspect and enforce, but also to educate, to negotiate, and to make compromises. Their decisions come about as a result of an interaction with inspectees: Do I punish or do I let go? Do I negotiate or do I issue a fine? Do I believe what this inspectee is telling me? Using insights from public administration, regulation and sociology, this book looks at the daily work of a diverse group of inspectors such as tax inspectors, veterinary inspectors, school inspectors, environmental inspectors or health inspectors.
Kundenbewertungen
frameworks, identity theory, street-level inspectors, uncertainty, enactment, school inspection, street-level bureaucracy, visible and invisible maps, knowledge, information seeking, interacionism, bureaucratic encounter, inspector, bottom-up perspective, bus transportation, deviance, contradictory signals, fare evasion, inspection work