img Leseprobe Leseprobe

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

Seung-Bum Yang (Hrsg.), Mary E. Guy (Hrsg.), Sharon H. Mastracci (Hrsg.)

PDF
ca. 149,79 €
Amazon iTunes Thalia.de Weltbild.de Hugendubel Bücher.de ebook.de kobo Osiander Google Books Barnes&Noble bol.com Legimi yourbook.shop Kulturkaufhaus ebooks-center.de
* Affiliatelinks/Werbelinks
Hinweis: Affiliatelinks/Werbelinks
Links auf reinlesen.de sind sogenannte Affiliate-Links. Wenn du auf so einen Affiliate-Link klickst und über diesen Link einkaufst, bekommt reinlesen.de von dem betreffenden Online-Shop oder Anbieter eine Provision. Für dich verändert sich der Preis nicht.

Springer International Publishing img Link Publisher

Sozialwissenschaften, Recht, Wirtschaft / ÷ffentliches Recht, Verwaltungs-, Verfassungsprozessrecht

Beschreibung

The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously understudied area, this handbook situates emotional labor within public service and establishes emotional labor within individual, organizational, cultural, and situational scenarios. With chapters spanning twelve different countries across six continents, this handbook provides groundbreaking survey research that probes the daily work experience of public servants, paying special attention to the relational aspect of public service delivery. It ultimately seeks to revise the current public service paradigm, and will be an invaluable resource to researchers, public managers, and international public service organizations as the first of its kind for the public administration market. 


Weitere Titel in dieser Kategorie
Cover The Evolution of the U.S. Constitution
The Evolution of the U.S. Constitution
Center for Legislative Archives
1,99 €

Kundenbewertungen

Schlagwörter

Cultural emotional labor, China public service, Holistic Approach to the Public Service, Thailand public service, US public service, UK public service, Public Management, Philippines public service, public management reform, India public service, Comparative Public Administration, South Korea public service, Empirical data on public sector, Bolivia public service, Public Administration Theory, Taiwan public service, Australia public service, Parkistan public service, Rwanda public service, emotional labor