Information Systems Outsourcing
Jens Dibbern (Hrsg.), Rudy Hirschheim (Hrsg.), Armin Heinzl (Hrsg.)
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Springer International Publishing
Sozialwissenschaften, Recht, Wirtschaft / Allgemeines, Lexika
Beschreibung
This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the client’s perspective, vendor’s perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.
Kundenbewertungen
Outsourcing, Information Systems, Service Provider, Governance, Outsourcing to robots, Service Level Agreement, Crowdsourcing, Cloud Computing, Robotic Process Automation, Digital innovation, Digital transformation, Software as a Service, Cloudsourcing, Business Process Outsourcing, Information Technology, Cybersecurity, Offshoring