Exploring Omnichannel Retailing
Richard Cuthbertson (Hrsg.), Wojciech Piotrowicz (Hrsg.)
* Affiliatelinks/Werbelinks
Links auf reinlesen.de sind sogenannte Affiliate-Links. Wenn du auf so einen Affiliate-Link klickst und über diesen Link einkaufst, bekommt reinlesen.de von dem betreffenden Online-Shop oder Anbieter eine Provision. Für dich verändert sich der Preis nicht.
Springer International Publishing
Sozialwissenschaften, Recht, Wirtschaft / Management
Beschreibung
This book compiles the current state of knowledge on omnichannel retailing, a new concept in which all sales and interaction channels are considered together, and which aims to deliver a seamless customer experience regardless of the channel. It highlights case studies and examples related to each of the many barriers to an omnichannel approach, demonstrating not just success stories, but also failures.
While omnichannel has already been recognized as an emerging retail trend, the articles in this book fill an important gap in research on the topic. Providing readers with essential insights on the omnichannel strategy and its implementation, the book will also stimulate academic discussion on this emerging trend.
Kundenbewertungen
Mobile technologies, eCommerce, SCM, Personalization, Co-branding, Omnichannel retail, Retail strategy, Technology, Channel integration, Co-design, Inventory management