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Emergent Collaboration Infrastructures

Technology Design for Inter-Organizational Crisis Management

Christian Reuter

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Springer Fachmedien Wiesbaden GmbH img Link Publisher

Sozialwissenschaften, Recht, Wirtschaft / Allgemeines, Lexika

Beschreibung

​Using the domain of crisis management, Christian Reuter explores challenges and opportunities for technology design in emergent environments. He therefore empirically analyzes collaborative work in inter-organizational crisis – such as the police, fire departments, energy network operators and citizens – in order to identify collaboration practices that reveal work infrastructure limitations. He also designs, implements and evaluates novel concepts and ICT artifacts towards the support of emergent collaboration. Besides the discovery of potential organizational effects on the ability to deal with emergence he presents methodological implications for technology design.

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Schlagwörter

Crisis Situations, Information and Expertise Sharing, Mobile Reporting, Social Software Use, Emergency Management