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Effective Implementation of Management Systems

Management Systems as a Success Factor for the Efficiency of Organizations

Jan Kopia

PDF
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Springer Fachmedien Wiesbaden img Link Publisher

Naturwissenschaften, Medizin, Informatik, Technik / Anwendungs-Software

Beschreibung

In this book Jan Kopia assesses the problems of the evaluation of integrated management systems. Current scientific research results and its practicality within organizations are presented. This includes aspects of organizational performance and its measurement comprising its shift from purely financially measured methods to multidimensional approaches. Practical solutions for the evaluation of management systems are suggested, which show the strategic relevance of management systems and its influence on process performance. The presented evaluation model offers an extended use of the balanced scorecard together with the strategic map-process, the execution premium and the plan-do-check-act-cycle of management systems providing an approach for scientists and practitioners to use and extend it.

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Schlagwörter

Efficiency and Effectiveness of Management Systems, Performance Measurement, Integrated Management Systems, Quality Management, Measurement of Management Systems, Strategic relevance of Management Systems