Congruency, Expectations and Consumer Behavior in Digital Environments
Frederic Nimmermann
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Sozialwissenschaften, Recht, Wirtschaft / Werbung, Marketing
Beschreibung
A progress in technologies, the increasing expansion and use of digital environments lead to remarkable shifts of business activities. These transformations not only impact business but also affect consumers’ attitudes, beliefs, and practices. Thus, Frederic Nimmermann sheds light on consumer behavior in central subareas in digital environments such as advertising. Six essays address specific phenomena in these central subareas for a more profound understanding of consumers and their related behavior. Both academia and practitioners profit from the results and implications of this study.
Frederic Nimmermann works as a research assistant at the Chair of Marketing and Retailing at the University of Siegen. His research focuses on consumer behavior in digital environments.
Kundenbewertungen
Complaint Management, New Media Form and eSports, Expectation Confirmation Theory, Congruency Theory, Conversational Agents, Justice Theories, Advertising, Digital Gaming, Digital Environments, Media Equation Theory, E-Commerce, Construal Level Theory