Serviceology for Designing the Future

Selected and Edited Papers of the 2nd International Conference on Serviceology

Yuriko Sawatani (Hrsg.), Takashi Maeno (Hrsg.), Tatsunori Hara (Hrsg.)

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Springer Tokyo img Link Publisher

Naturwissenschaften, Medizin, Informatik, Technik / Sonstiges

Beschreibung

This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.

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Schlagwörter

Product Service System, ICServ2014, Service Innovation and Design, Engineering Economics, Service Economy and Productivity, Service Engineering and Science