Big Data and Innovation in Tourism, Travel, and Hospitality

Managerial Approaches, Techniques, and Applications

Mike Thelwall (Hrsg.), Marianna Sigala (Hrsg.), Roya Rahimi (Hrsg.)

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Springer Singapore img Link Publisher

Naturwissenschaften, Medizin, Informatik, Technik / Informatik

Beschreibung

This book brings together multi-disciplinary research and practical evidence about the role and exploitation of big data in driving and supporting innovation in tourism. It also provides a consolidated framework and roadmap summarising the major issues that both researchers and practitioners have to address for effective big data innovation.


The book proposes a process-based model to identify and implement big data innovation strategies in tourism. This process framework consists of four major parts: 1) inputs required for big data innovation; 2) processes required to implement big data innovation; 3) outcomes of big data innovation; and 4) contextual factors influencing big data exploitation and advances in big data exploitation for business innovation.

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Schlagwörter

Big Data, Internet of Things, Crowdsourcing, Smart Tourism, User-generated Content, Business Innovation, Market Segmentation, Netnography, Co-production, Search Marketing, Customer Relationship Marketing, Tourism Research, Geo-fencing, Sentiment Analysis, Data Analytics, Marketing Mix Optimisation, Open Innovation, Market Research, Co-creation, Text Analysis