Leseprobe
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Digital Government
Darrell M. West
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Sozialwissenschaften, Recht, Wirtschaft / Politikwissenschaft
Beschreibung
Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government responsiveness and increasing information available to citizens.
Using multiple methods--case studies, content analysis of over 17,000 government Web sites, public and bureaucrat opinion survey data, an e-mail responsiveness test, budget data, and aggregate analysis--the author presents the most comprehensive study of electronic government ever undertaken. Among other topics, he looks at how much change has taken place in the public sector, what determines the speed and breadth of e-government adoption, and what the consequences of digital technology are for the public sector.
Written in a clear and analytical manner, this book outlines the variety of factors that have restricted the ability of policy makers to make effective use of new technology. Although digital government offers the potential for revolutionary change, social, political, and economic forces constrain the scope of transformation and prevent government officials from realizing the full benefits of interactive technology.
Kundenbewertungen
Privatization, Accessibility, State government, Funding, Budget, Income, Publication, Legislator, Government procurement, Email, Government Office, Governance, Employment, Filing (legal), Web portal, Advertising, Email address, Public administration, Digital signature, Internet access, Case study, Behalf, Technological change, Webmaster, Personalization, Credit card, Electronic services delivery, Direct democracy, Customer, Chat room, E-commerce, Technology, Public sector, Democratization, Americans, Public interest, Legislation, Tax, Public service announcement, Bulletin board, ITIL, User fee, Percentage, Website, E-democracy, Internal Revenue Service, Privacy policy, Public policy, Government agency, Private sector, Chapter 9, Economy, Bureaucrat, Interactive democracy, Outsourcing, Accountability, Politics, Advocacy group, Illustration, Consumer protection, Taxpayer, Politician, Push technology, Newspaper, Payment, Federal Communications Commission, Requirement, Civil service, E-government, Political communication