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Emotional Intelligence for Resolving Workplace Conflicts

Case Study on a former PMC commissioner and his subordinate sub-divisional officer

Manisha Kumari Deep

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Sozialwissenschaften, Recht, Wirtschaft / Management

Beschreibung

Essay from the year 2018 in the subject Business economics - Business Management, Corporate Governance, grade: 3, , course: Management, language: English, abstract: The concept of Emotional Intelligence (EI) dates back to 1964. But it gained recognition in 1991. Many researches were done on EI to see if it is really important. Hence I have also tried to conclude if EI is important at workplace and why is it important. A real-life case of supervisor and slave has been has been discussed here in context of EI. A brief description of EI, workplace conflict and importance of EI at workplace has been stated. Further PMC’s real-life case scenario has been discussed and the learning stated which could have resolved the situation without exaggerating it. Other Reads by the Author The Trial of Hope (Amazon) An Alien Land (Kobo) 2 Moms (Kobo) Unfolding Disaster (Kobo) Walk to School (Kobo) 51 Points in Raising Awesome Kids (Kobo) Organic IT Infrastructure Planning and Implementation (Amazon) Grin Books Positive Employee Recruitment and Retention Vital for Organizations Digital India Mission. Implications on Social Inclusion and Digital Citizenship Cloud Computing. DDoS, Blockchain, Regulation and Compliance Organic eLearning (OE-Learning) The Way of Prime Minister Narendra Modi's Leadership Feasibility Study between Continuous Adaptive Risk and Trust Assessment and Organic Networks I am my supervisor’s slave: Supervisor subordinate relationship is vital for organizational efficiency Brands and their Shockvertisement Strategies The Future of Blockchain in Banking Social Media Marketing: Author’s Quandary Decoded (Amazon)

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Schlagwörter

harward, management, organization, subordinate, workplace, perception, self-realization, self-help, ethics, emotional intelligence, honesty, hr, pune municipal corporation, awareness, PMC, supervisor, workplace conflict, EI, self-awareness