Design Thinking Meets Change Management
Lena Ross
* Affiliatelinks/Werbelinks
Links auf reinlesen.de sind sogenannte Affiliate-Links. Wenn du auf so einen Affiliate-Link klickst und über diesen Link einkaufst, bekommt reinlesen.de von dem betreffenden Online-Shop oder Anbieter eine Provision. Für dich verändert sich der Preis nicht.
Ratgeber / Sammeln, Sammlerkataloge
Beschreibung
Disruption and new ways of working call for different approaches to how we lead and deliver change.
At the same time, the employee experience is now regarded as important, if not more important, than the customer experience.
Let's demystify Design Thinking - aka Human Centred Design - and how we can apply it to change management.
With a strong practical focus, this playbook shows you how to integrate the principles of design thinking into the way you lead or manage change to improve the overall end-user experience and adoption. You can apply the principles and activities straight away.
This is only resource that maps design thinking phases directly to a change roadmap of activity - it's the only guide you'll ever need.
Kundenbewertungen
Design Thinking, Change Management, Human Centred Design