Crafting and Shaping Knowledge Worker Services in the Information Economy

Bhuvan Unhelkar, Keith Sherringham

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Springer Singapore img Link Publisher

Sozialwissenschaften, Recht, Wirtschaft / Management

Beschreibung

This book offers a hands-on approach to prepare businesses for managing the impact of technology transformation by the pragmatic, consistent, and persistent application of proven business principles and practices. Technology is rapidly transforming our businesses and our society. Knowledge worker roles are being impacted, and as operations are being automated, business models are changing as the use of cloud-based services lowers costs and provides flexibility. This book provides a guide towards managing the environment of uncertainly caused by the rapid changes in technology by combining strategy and leadership to influence the environment, instil the right behaviours, and strengthen the skills that will enable businesses to be adaptive, responsive, and resilient.

  

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Kundenbewertungen

Schlagwörter

Resiliency within Knowledge Worker Services, Artificial Intelligence, Cloud-Based Services, Adaptiveness and Responsiveness within Knowledge Worker Services, Risk Management within Knowledge Worker Services, Knowledge Worker Services Transformation, Training and Skilling within Knowledge Worker Services, Knowledge Workers, Real Time Decision Making, Business Transformation, ICT Services and Operations within Knowledge Worker Services, Business Architecture for Knowledge Worker Services, Analytics, Big Data, Service Management, Automation, Operational Transformation within Knowledge Worker Services, People within Knowledge Worker Services, OPEX Sourced Knowledge Worker Services, Project Management within Knowledge Worker Services